USB Not Connected Error Code HP Printer
Printing documents is a mandatory aspect of today’s lifestyle, no matter how much we use the cloud services or on work online.
But there are times when the printer stops to function due to any internal or external reasons. Running to a technician is one answer to the situation, but it is not always feasible. In such a case, self help comes in handy, and exactly for that reason, this article has been written. We will discuss the error message- ‘HP printer error- USB not connected.’
Causes USB Not Connected Message HP Printer
Causes:
There can be various reasons why you get this HP Printer Error . Some of them are:
- Issues with USB connections between PC and the printer.
- Damaged USB cable.
- Corrupted Printer software.
- Issues with Windows Image Acquisition Settings
Let us troubleshoot- ‘HP printer error- USB not connected’:
Troubleshooting Steps HP Printer ErrorUSB Not Connected
Solution 1:
First and foremost you should try to troubleshoot the error with the help of ‘HP Print and Scan Doctor for Windows.’
- Download ‘HP Print and Scan Doctor for Windows.’
- Open the HPPSdr.exe from the download folder of your PC.
- Click on ‘Start’ button.
- Write printer’s name from the drop down list.
- If you can’t find your printer’s name in the list, make sure your printer in on.
- Click on ‘Retry.’
- After establishing and recognizing your printer, you will see a range of issues that you can fix. Choose the error name as per your requirement.
- Click on ‘Fix Printing.’
- You will see any one of the 4 probable results based on the severity of the issue:
- A checkmark. It means your PC has passed and has no issues.
- ‘Wrench’ icon which means, there was a problem with your printer, but that is now resolved.
- There are times when you see an exclamation mark, which means that your printer has failed the test and the solution was therefore not found.
- As the fourth probability, you can also get an ‘X’ mark. This icon means that your printer has a problem.
Solution 2:
Try restarting your Printer:
- Turn off the printer by pressing the power button located on the printer.
- Ensure the power cord of the printer is directly connected to the wall outlet.
- Close the running applications on your Pc and shut it down.
- Now switch on your printer and your PC.
- Take a test print to see if the issue has been resolved.
Solution 3:
Let’s inspect the USB cables:
- Directly remove the USB cable from the original port to a new one to see if the printer issue gets resolved.
- Don’t use USB hub or docking station in such a situation.
- Use a different USB cable in case the one you are using has got damaged.
- If you are using several devices through USB connection, then at times the computer fails to detect all the devices. Therefore, try to minimize the number of devices connected to the PC.
Solution 4:
You can install the driver in the following ways:
- Disconnect the USB cables from your HP Printer.
- Open the ‘Device and Printers’ window on your PC by clicking on ‘windows’ icon.
- Click on ‘Add Printer.’
- Click on ‘Add a local printer.’
- Click on ‘Use an Existing Port’ and locate for ‘LPT1: (Printer Port)’ and click on it.
- Under Manufacturer category click on HP and select the compatible Printer Driver.
- Type the printer’s name in the type box and click Next.
- At this point your printer driver will start the installation. After the process click on ‘Finished.’
- Connect the USB cables to your Printer and the PC.
- You will see a ‘Device Driver was not successfully installed.’
- Close it and configure the driver in ‘Printer Properties’ by changing the name of the port LPT1 to USB or DOT4.
- Run an update of your Printer Driver.
The Scope of Services:
- The above steps should help you resolve the ‘HP printer error- USB not connected’, but you may still need some technical assistance.
- To help you in need, our Printer Technical Support team for resolutions is always available.
- You can feel free to connect with our experts at any hour of the day as and when required.
- You can opt to either chat with us live or email us as per your convenience.
- You can also call us on
for a customized service on your issues.
