PCL XL Error Kernel Unsupported Protocol Code HP Printer
This error occurs usually due to some configuration errors on your printer. This may cause printer to stop working. The printer will not take any print job instruction and will repeatedly show the error message ‘unsupported protocol’.
Troubleshooting Steps HP Printer PCL XL Error Kernel Unsupported Protocol
Let’s discuss few troubleshooting methods which can be followed to solve this error.
Method1- Change the default printer settings
- On your windows, select the start button then click on the settings option
- In the settings option, right click on the printer option
- Right click on the your printers driver icon
- Select the properties from the drop -down menu
- Select the general tab
- Select the print processor
- Set the default data typesetting to RAW and then select ok
- Select OK to return to your desktop screen
- Try to print a test page to see if the issue has been resolved. If the printer works, the method is a success in troubleshooting. If the method does not resolve the HP Printer Error it is recommended to continue with the next method
Method 2- Reboot the printer
- Turn off the power button of the printer
- Disconnect the power cord from the power socket
- Remove the USB port if connected to the computer
- Wait for at least 30 seconds before resuming the power on back
- After restarting the printer, try to print a test document. If the error still persists it is recommended to carry on the troubleshooting method
Method 3 – Reinstall the printer driver
- Remove the USB cable of the printer from your computer device
- Search the Devices and Printers tab on your windows
- Right click on the Printer icon and hit the Remove Device tab
- The computer will now remove the printer software from your computer. Restart the computer after completing the installation process.
- Go to HP support-Software and drivers to download the printer software. There will be a list of HP models listed on the screen. Select and hit the tab on the model that matches your printer
- Install the software by following the instructions displayed on the HP website.
- After successful installation, try to print the page again to test if the issue has been resolved or not. If the error persists the troubleshoot needs to continue.
Method 4- Uninstall the HP printer and reinstall it
- In windows search for Devices and Printers
- Hit the devices and printers option and click on the HP printer
- Right click on it and choose the option delete or remove device
- Open the run command with “Windows key and R” key combo
- Type print.exe/s and click OK
- Click on the Drivers tab
- Look for the HP printers driver
- Click on it and select ok
- Close the devices and printers page
- You can then reinstall the printer software from the HP link
- Choose the model of your HP printer and follow the instructions on the screen
- After this process, print a test document and check if the issue has resolved or not. If the issue is not resolved you need to take the next troubleshooting step
- Remove the USB cable of the printer from your computer device
- Search the Devices and Printers tab on your windows
- Right click on the Printer icon and hit the Remove Device tab
- The computer will now remove the printer software from your computer. Restart the computer after completing the installation process.
- Go to HP support-Software and drivers to download the printer software. There will be a list of HP models listed on the screen. Select and hit the tab on the model that matches your printer
- Install the software by following the instructions displayed on the HP website.
- After successful installation, try to print the page again to test if the issue has been resolved or not. If error persists then the troubleshoot needs to be continued
Scope of Services
If the above stated methods do not resolve the issues or you are not able to carry out the procedures mentioned above then you need to Dial
- Kindly contact Printer Support Phone Number on our toll free number to get in touch with the technical team.
The technical team is available 24/7, all 365 days a year at your service. The technical experts are known for its timeliness and effectiveness.