HP Printer Error Unsupported Personality: Unknown

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Unsupported Personality Unknown Error Code HP Printer

HP Printers are one of the best printers available in the market. But like any other machinery, even a printer can falter anytime point without giving any prior notice or warnings, leaving you in a fix. That’s where our role comes in. We are technical professionals who constantly strive to resolve your errors efficiently and effectively.

One thing good about the HP Printer errors is that most of its errors have been identified and codified with numeric or alphanumeric codes enabling to identify exactly which part of the printer is creating the problem. In this article, we’ll try to address the HP Printer Error Unsupported Personality: Unknown.

Troubleshooting Steps HP Printer Error Unsupported Personality Unknown

How to Solve HP Printer Error Message Unsupported Personality: Unknown.

The HP Printers support all the three traditional Page Description Languages (PDLs): PDL5, PDL6 and Postscript. These are the Personalities. The default personality assumed by the printer is AUTO that means the printer automatically switches between the personalities. The error unsupported personality occurs when the printer is unable to switch between the personalities or there is a specific person mentioned in the print job other than the 3 standard PDLs. Follow the following steps to fix the error HP Printer Unsupported Personality: Unknown.

Step 1: Download the print drivers

1. Turn the printer ON.
2. If the printer is connected to the PC using the USB cable, disconnect the printer by removing the cable.
3. Now go to HP Customer Support – Software and Drivers Download.
4. Opening the above page you’ll see the ‘Let’s identify the product to get started’. On that page click the printer and enter the model number of your printer and then click submit.
5. If the system asks to change the operating system click Change and then select your version of the Operating System.
6. Under the Driver heading, click Download for the full software package.

Step 2: Install the Printer Driver

Follow the following steps to download software and driver:

1. As the download gets completed and you are ready to install the files click open folder. Select the downloaded file. The file name is the one that ends in .exe. (just in case you have closed the Download Complete screen search for the folder where .exe file is saved. Click the file)
2. You can accept the default location for saving the file or you can give your path. Click NEXT and then wait for the installer to extract the files and prepare for installation.
3. Follow the on-screen instructions appearing on the installation wizard.
4. The recommended type of installation software will allow you to get the most out of your product.

Step 3: Reset the Printer

Follow the following steps to reset the Printer:

1. Turn the printer on.
2. Wait for the printer to go silent and idle before proceeding to the next step.
3. When the Printer is already ON, remove the power cable from the back of the Printer.
4. Even unplug the Printer from the wall socket.
5. Wait for at least a minute.
6. Plug the power cable back on to the printer as well as on the wall socket.
7. If the Printer does not turn on automatically, then turn on the Printer.
8. Again wait for the printer to go silent and idle.

After following the aforesaid steps the error should have resolved. If however the error still appears or you are facing any problem in carrying out any of the aforesaid steps please feel free to call us on our Toll-Free Number. We are a pool of Printer technicians whose aim is to resolve your errors efficiently and effectively. Our services are renowned in the online community for its timely and prompt response. The following are the scope of our services.

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