Remove and Check Color Cartridge Error Code HP Printer
Printers are used in all walks of life from home usage to office, from school projects to the throbbing business on the go. HP printers have served you with latest technology and innovation that has made life far more efficient, high performance oriented and fast.
But even with latest technology in hand, there are days when you face printing errors. Understanding the cause and the troubleshooting methods of resolving the errors can give you a lot of self reliance. In this article we will discuss the HP Printer Error– ‘Remove and check color cartridge.’
Causes Remove and Check Color Cartridge Error Message HP Printer
Causes:
This error is related to the lack of proper installation, or faulty, or dusty cartridge and its related printer parts. Let us have a look at the causes here:
- Not using genuine cartridges.
- Not using genuine refilled cartridges.
- Dusty cartridge contacts.
- Dirty Print head.
- Usage of one faulty cartridge with a normal one can lead to this error.
Troubleshooting Steps HP Printer Error Remove and Check Color Cartridge
Let us fix the error- ‘Remove and check color cartridge’:
There a few ways with which you can solve this error. Please follow the suggestions in the order given below:
Solution 1:
By performing a hard reset on your HP Printer can resolve the issue. To do so please follow the following steps:
- As a first step remove all the cartridges.
- Now switch your HP Printer on.
- Now please allow your HP Printer to settle down and all its internal initializing functions are completed. It will go silent once it is ready.
- While your HP Printer is still on, you should now disconnect the power cord from your printer. The cord is present at the back of the printer.
- As a next step, you should unplug the power cord from the main wall outlet as well.
- Remove any USB cables that are connected to your printer.
- Now you need to wait for at least two to three minutes.
- Press and hold the power button of your printer to release any remaining power in your printer.
- After the wait, you may now connect the power cord into the wall outlet. Please make sure you connect the power cord directly to the wall outlet and not in any surge protector.
- Now you can reconnect the power cord to the rear of your HP Printer. As a recommendation- you should connect your HP Printer directly to the wall outlet.
- As a next step please switch on your HP Printer.
- Just like the second step, please again allow your HP Printer to settle down and all its internal initializing functions are completed. It will go silent once it is ready.
- Insert back the cartridges and take a test print to see if everything is working fine.
Solution 2:
Resolving this issue is pretty straightforward. You can do so by following steps carefully:
- You should ensure that you are using genuine ink cartridges in your HP Printer.
- You should use genuine ink toners.
- You can check the authenticity of your ink cartridges online by supplying the product code.
If the problem still persists you should now move on to the next step.
Solution 3:
Remove one cartridge at a time to ensure which one is the problem cartridge.
Solution 4:
You can try cleaning the problem cartridge contacts:
- Remove the cartridge.
- Is there any damage on the memory chip of the cartridge?
- Carefully check the surface of the imaging drum. It is located at the bottom of the toner cartridge. Please be sure that you don’t touch the roller.
- Clean the contacts and marks that are present on top of the toner with the help of a pencil eraser.
- Insert the toner.
- As you will insert the toner, you will see two contacts that are sticking out of a black plastic part that flips up to meet the toner. Clean these contacts too.
The Scope of Services
- The above steps should help you resolve the ‘Remove and check color cartridge’ error, but you may still need some technical assistance.
- To help you in need, our Printer Technical Support Phone Number for resolutions is always available.
- You can feel free to connect with our experts at any hour of the day as and when required.
- You can opt to either chat with us live or email us as per your convenience.
- You can also call us on
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