Remove Shipping Lock Error Code HP Printer
Your brand new HP printer arrives and you are excited to print your first document, but the printer unexpectedly shows an error message- ‘Remove shipping lock’! You wonder what has just happened?
You have a few options to resolve this matter. Either you ring the technician to help you with this error or you frantically go through the manual documents that came along your HP printer to see if you can sort out the matter. Well, let us give you a panic controller- this article is about how you can deal with the HP Printer Error– ‘Remove shipping lock’ error on your own. Without wasting time, let us jump straight to the solution:
Causes Remove Shipping Lock Error Message HP Printer
Causes:
Let us see what caused your brand new HP printer to show ‘Remove shipping lock’ error message:
- A damaged locked toner cartridge can shoot up this error.
- The locked cartridge with damage not visible to the eyes can be the reason.
- Issue with initialization of the cartridges in the printer.
- Interrupted flow of the toner cartridge.
- Dusty high voltage contacts of the toner and cartridge tray.
- Lastly, there can be some hardware issue with your HP Printer.
Troubleshooting Steps HP Printer Error Remove Shipping Lock
Before you troubleshoot the error:
Before you jump into technical troubleshooting steps please ensure the following:
- The shipping lock has been properly removed. You can do so with the help of the User Guide that you have got with your product.
Note:
After removing the shipping lock from all the cartridges and toner, you will still see these errors:
- If you switch off and then on your HP printer, it won’t remove the error.
- The printer won’t reach a ready status.
Let’s Fix ‘Remove shipping lock’ error message:
When the printer shows this message, it usually is accompanied with the mention of the particular cartridge whose shipping lock hasn’t been removed. First of all ensure the locked cartridge is not damaged. After ensuring it, please follow the below mentioned steps:
Solution 1:
- Locate the particular cartridge that is causing trouble by opening the cartridge tray.
- Locate the white lever which is you can find on the right side of the cartridge.
- Push the white lever towards the back of the printer.
- A ‘black alienation arm’ will come up now.
- Since the white liver is loaded with a spring, upon releasing it you will find both the white lever and the black alienation arm will go in a rest position.
- If you find that both the levers didn’t function as described, or any or the pieces are found broken, then you should know that issue is with the toner cartridge. In that case try swapping the locked cartridge with another one.
- Switch on your printer and it should be ready. You should now perform a latest firmware update before starting to use it.
Solution 2:
Force your Printer to re-initialize by doing the following steps:
- Switch of your HP printer.
- Open the cartridge and the toner tray.
- Take out any two cartridges from their original positions and on purpose put them back in swapped positions.
- Switch your printer on.
- You will get an error message- ‘Supplies in wrong position.’
- Switch off your printer again.
- Open the cartridge and the toner tray.
- Take out those two cartridges out of the wrong positions and this time put them back in the correct positions.
- Switch on your printer and it should be ready. You should now perform a latest firmware update before starting to use it.
Solution 3:
If the issue is interrupted flow of the toner cartridge, then follow these steps to resolve the issue:
- Open the cartridge tray.
- Remove the cartridge.
- Shake it well in up and down motion. Rock it this way five to six times.
- Flick your wrist once to get the toner flow into the developer area.
Scope of Services
- The above steps should help you resolve the ‘Remove shipping lock’ error, but you may still need some technical assistance from experts.
- To help you in need, our Printer Technical Support team for resolutions is always available.
- You can feel free to connect with our experts at any hour of the day as and when required.
- You can opt to either chat with us live or email us as per your convenience.
- You can also call us on
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