51.10 Error Code HP Printer
Taking a print out is not just about just a particular project but it is about important information, sometimes, it is about memories, ideas and aspirations and so on.
When your HP Printer Errors, it can cause a difficulty in fulfilling the aspirations you have from that project. Not every time you can run to an IT technician to get the error fixed. Therefore in that very moment of need, self-help knowledge becomes vital. It can save your precious time, save your reputation on an important day of your life. To power you up on troubleshooting methods, this article is written. We will discuss ‘hp printer error 51.10’ here.
Causes 51.10 Error HP Printer Machine
Causes:
When your printer shows HP Printer Error 51.10, it points at the following underlying issues:
- Issues with laser/scanner assembly of your printer.
- Issues in rotation of the motor in your printer.
Troubleshooting Steps HP Printer Error 51.10
Let us Solve HP Printer Error 51.10:
There are a few solutions to resolve the matter. Please follow the steps mentioned in the order given below:
Solution 1:
To start with let us use service manual guidelines to resolve the matter. Please follow these steps:
- Open the Diagnostic menu.
- Run the laser/scanner motor component test. Are you able to hear the rotation of the motor?
- If you are not able to hear the rotation of the motor, please inspect the DC controller PCA.
- Make sure that the controllers are fully seated in the DC controller PCA.
- If your printer still shows the error, you may need to replace the laser/scanner assembly.
Solution 2:
Don’t worry if you don’t know how to remove the laser scanner unit. Please follow these steps to do so:
- Release the DIMM cover by gently sliding it towards the back of your printer.
- Carefully lift and remove the cover away.
- Now you need to unscrew one screw to release the formatter cover by gently sliding it towards the back of your printer.
- Carefully lift and remove the cover away.
- Now slowly open the rear door of the assembly.
- Release the link arm in the upwards direction.
Caution: Be careful when you handle the link arm as it is installed there under tension from a spring. It may snap back towards the printer when you are trying to release it.
- Now you can unscrew the two screws.
- Release the tab by opening the lower rear door.
- Carefully rotate the rear door assembly. Make sure you rotate it in the direction away from your printer.
- By pulling the rear- door assembly you can remove it now.
- On the left cover, unscrew one of the screws to release the tabs.
Suggestion: Slightly lift up the left side of the printer to locate the tabs that are located under the plastic cavity.
- Carefully rotate the rear of the cover.
- Make sure you rotate it in the direction away from your printer.
- Remove the cover by sliding it towards the front of your printer.
- Now comes the step of removing the top right cover. Firstly remove three screws and lift the cover of the product to completely remove it.
- Open the cartridge door by pressing the cartridge door release button.
- Carefully disconnect the connector and remove one screw.
- Release the control panel by sliding it towards the front.
- Carefully and slightly raise the rear of the top cover and slide it towards the front to remove it.
Remove the Laser Scanner in this way:
- Gently lift the air duct by releasing one tab that is situated on it.
- Now remove the antistatic sponge and disconnect one connector and one FFC.
- By unscrewing the four screws here, you can completely remove the laser/scanner out of the printer.
Note: A proper FFC reconnection is highly important. Make sure you reconnect it properly to avoid any possible reoccurrence of the error ‘hp printer error 51.10’
Scope of Services:
The above steps should help you resolve the ‘hp printer error 51.10’, but you may still need some technical assistance.
- To help you in need, our Printer Support team for resolutions is always available.
- You can feel free to connect with our experts at any hour of the day as and when required.
- You can opt to either chat with us live or email us as per your convenience.
- You can also call us on
for a customized service on your issues.
