Right Cartridge Incorrect Error Code HP Printer
Printing documents is still an integral part in the world where everything has gone online. From office to home to the business on the go, you need a reliable printing experience.
Undeniably, though there are days when your printer isn’t able to perform. This can happen due to various internal and external reasons that can make your printer end up showing error messages. This article is written to help you combat those error messages. Let us discuss ‘HP Printer Error right cartridge incorrect’ error message.
Causes Right Cartridge Incorrect Error Message HP Printer
Causes:
There can be several reasons why your HP printer shows this error. Some of them are given below:
- Improper fitting of cartridges.
- Incompatible cartridges
- Dusty or dirty cartridges.
- Exhausted cartridges.
- Fake cartridges.
- Problem with carriage assembly.
Troubleshooting Steps HP Printer Error Right Cartridge Incorrect
Let’s fix the error- ‘HP printer error right cartridge incorrect.’
Carefully follow the given steps in the order given below:
Solution 1:
You can try cleaning the problem cartridge contacts:
- Firstly remove the cartridge.
- Please ensure it is free from sealing tape and the any packing material.
- Now check if there is any damage on the memory chip of the cartridge.
- Carefully check the surface of the imaging drum. It is located at the bottom of the toner cartridge.
- Please be sure that you don’t touch the roller- imaging drum as any scratch or finger print on the imaging drum can cause quality issues on print quality.
- In case you find finger prints or any scratches or any kind of damage on the imaging drum, you need to replace the toner entirely.
- You can try to clean the contacts and marks that are present on top of the toner with the help of a pencil eraser.
- Now slowly and gradually insert the toner. Observe carefully and look for any marks.
- As you will insert the toner, you will see two contacts that are sticking out of a black plastic part that flips up to meet the toner.
- You should try to clean these contacts with the help of pencil eraser to see if it helps.
- If your printer doesn’t responds, you can try using the old toner to see if it still recognizes it.
Solution 2:
You can try cleaning the ink cartridges vents and contacts to resolve the matter with the help of distilled water and a clean cotton lint-free cloth. Follow these steps to clean it:
- Please switch your HP printer on.
- Open the ink cartridge access door.
- Remove the cartridges by pressing the tab on the front and place them safely on a clean paper.
- Carefully examine the vent area.
- Wipe any accumulated ink in the vent with a lint free cloth and carefully place the cartridges back in.
Solution 3:
You can try removing one cartridge at a time to ensure which one is the problem cartridge. Also additionally you should take care of these points:
- Ensure that you are using genuine ink cartridges in your HP Printer.
- You should use genuine ink toners.
- You can check the authenticity of your ink cartridges online by supplying the product code.
If the problem still persists you should now move on to the second step.
Solution 4:
Inspect the toner cartridge in the following ways:
- Remove the cartridge.
- Ensure it is free from sealing tape and packing material.
- Is any damage on the memory chip of the cartridge?
- Check the surface of the imaging drum. Please don’t touch the roller- imaging drum as any scratch or finger print on the imaging drum can cause quality issues on print quality.
- Clean the contacts and marks that are present on top of the toner with the help of a pencil eraser.
- Insert the toner.
- Clean the two contacts that are sticking out of a black plastic part that flips up to meet the toner.
Scope of Services
- The above steps should help you resolve the ‘Right cartridge incorrect’ error, but you may still need some technical assistance.
- To help you in need, our Printer TECHNICAL Support team for resolutions is always available.
- You can feel free to connect with our experts at any hour of the day as and when required.
- You can opt to either chat with us live or email us as per your convenience.
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