Pick Motor Stalled Error Code HP Printer
In the field of printers, among one of the distinguished brand name which has been able to create an enduring mark on the consumer’s mind is HP. The name HP printers are known for their high-quality products. However, no device is perfect; even it could get damaged. Printers are commonly utilized device whose disruptive performance can cause the productivity or can obstruct the work. They frequently malfunction because of various factors.
Troubleshooting Steps HP Printer Error Pick Motor Stalled
Some of the necessary actions to fix the printer error coming in the printer device are as follows:
How to Solve HP Printer Error Message Pick Motor Stalled?
Solution 1: Reset Printer
- Switch on the printer, if it is not previously on.
- Wait till the printer becomes idle and silent before you continue.
- Detach the power cable while the printer is on.
- Detach the power cable from the wall outlet as well.
- Wait for at least 55-60 seconds.
- Reconnect the power cable back into the wall outlet.
- Plug in the power cable into the printer.
- Switch on the printer, if it is not on automatically.
- Wait for the printer to become idle and silent before giving the print command.
Note: Continue troubleshooting if the issue still exists.
Solution 2: Updating Printer Firmware
Make sure that printer is connected to a wireless network or wired for an Internet connection to accept updates and firmware.
- Press the ePrint icon on the printer home screen of the printer control panel,
- Wait for some time to connect the printer to the ePrint server, and the status appears.
- Select settings on the bottom left a corner of the screen and afterward select Touch Printer Update and then touch Check for Update Now.
Solution 3: Use of Good Quality Paper
Paper feed issues occur due to dust, torn, wrinkled, wet, or folded paper in the tray. Always use good quality paper sheets as mentioned in the printer specifications.
- Hold the handle of the input tray of the printer which consists of paper sheets, and then pull the tray to open it.
- Remove the pile of paper sheets from the tray.
- Scrutinize the paper tray and remove any torn paper or any particles. Make use of a flashlight to check every corner of the tray to ensure that nothing blocks the paper. If you find any obstacles or blockage in the paper path, then remove it.
- Inspect the state of the paper, and then swap any frayed, dirty, frizzy, crumpled, paper.
- Ensure all the paper in the printer is of the same size.
- The printer can take only one type of paper. So, never load mixed types of paper in the tray.
- Align the edges of paper sheets and put them back in the printer. The sheets should not be less than 10 in number and more than 25 paper sheets.
- Slide the tray back into the printer to close it.
Solution 4: Clean paper pick rollers
Dust, paper fiber, and other debris might gather on the paper feed rollers and cause this errors . Clean the rollers both inside the printer and in the duplexer.
- Turn off the printer and separate the power cable from the printer and the wall outlet.
- Remove all other cords attached to the printer.
- Pull the tray from the printer to remove it. Inspect carefully and remove any foreign particles or jammed paper.
- Turn the printer to locate and see the pick roller.
- Use a clean or lint-free cloth with Distilled, filtered, or bottled water to clean and eradicate dirt and other particles from the rubber part of the roller.
- Avoid use of tap water which might damage the printer.
- Put the roller back to its position.
- Turn the printer back to its standard position so that the control panel faces you.
Solution 5: Clean rollers in the duplexer
- Press both sides of buttons on the duplexer, and then remove the duplexer.
- Check carefully to remove any jammed or torn pieces of paper that might remain inside the printer.
- Press the tabs appearing at the end of the duplexer, and then remove the cover.
- Use a clean or lint-free cloth with bottled or distilled water to clean the rollers.
- Let the rollers in the duplexer to dry for 15 or 20 minutes.
- Close the duplexer cover, and then put it back in the printer.
- Attach back the printer’s power cord.
- Push the power button on the printer to turn it on.
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