Error Log In HP Printer
When you have a printer for official use, you must ensure it is used for official purposes only.
HP printer log is a feature that enables users to keep a check on the use of the printer by different employees in an organization. The event log that is created, however, may be subject to various errors while you consider the documents for printing. HP printer error log is an issue that restricts you to take printouts in such scenarios.
HP printer logs let you keep track of print jobs that you perform on your office printer. Through this feature, it becomes easier for you to check if anyone in your organization is misusing the device. For example, you can find a 100-page print job done for a personal purpose on your office printer. In fact, you will also be able to find the employee who performed the job on the device.
It is via the Windows Event Viewer that you are able to track the printer logs easily. You only need to make sure that the option is enabled on your device settings. Or else, you can opt for enabling Keep printed documents for a specific printer and thereby log in to the printer’s Web console, in case it has any.
Causes Log Error HP Printer Machine
Cause
It has been observed that HP printer error log issue arises when you replace your printer with a new one, thereby uninstalling the previous one. Normally, the event log error is displayed when you reboot your system after the replacement is done.
Troubleshooting Steps HP Printer Error Log
Fixing HP Printer Error Log
When it comes to fixing the event log error arising in HP printers, there are some steps that you can follow.
Step 1: Back Up the Registry
- Select Start
- Browse to Run
- Type REGEDIT
- Press Enter
- Highlight My Computer in the Registry Editor window
- Click File and choose Export
- Under Export range, choose All
- Type a filename for this backup registry
- Click Save
Step 2: Clean up driver information from the Registry
- Select Start
- Browse to Run
- Type REGEDIT
- Press Enter
- Click on the PLUS (+) sign and go to the following registry key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers
- Click the PLUS (+) again to expand the Printers key. You will get a list of l printers installed on your computer.
- Right-click on the required sub key on the left pane
- Click Delete
- Browse HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
- Click the PLUS (+) to expand Version 3. You will get a list of l printers installed on your computer.
- Right-click on the required sub key on the left pane
- Click Delete. Make sure you choose the entry and save it as a backup first.
- Close Registry Editor
- Restart your system
HP Technical Support – Scope of Service
We provide efficient tech support helpdesk services to customers. Our Printer Technical Support team for resolutions can help you:
- With your conceptual queries i.e. if you have any doubt regarding the understanding of the product, we will make you understand the same
- With the technical issues that you may face from time to time. We have well-skilled individuals to handle your technical doubts and provide you proper solution for all the problems
- At any hour of the day as and when you require
- Through different modes of communication that include multiple telephone lines, live chat interface, and email communication
- Build your trust by being available even during worst software issues that you may face.
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