OXC4EB9343 Error Code HP Printer
Printer being a machine can falter anytime without any prior notice. So we are here to help you troubleshoot your errors. One good thing with HP Printers is that almost all of its errors have been identified and codified so that we can know which part of the printer has faltered causing the error. The errors have been codified with numeric or alphanumeric codes each of which has some specific indication.
For example, HP Printer Error 49 correlates to communication errors, Similarly Error Code beginning with ‘oxc…..’ generally related to Ink System Failure error. In this article we will try to troubleshoot HP Printer Error Code oxc4eb9343.
Troubleshooting Steps HP Printer Error OXC4EB9343
How to Solve HP Printer Error Code oxc4eb9343?
It is recommended that you use only genuine HP ink cartridges or toner supplies. IF you have not been using the original cartridges or toner supplies then it would be difficult to resolve the error. If however you have been using the original cartridge or refill and still the error appears then follow the following steps to resolve the error.
Step 1: Reset the Printer
Most of the times, the problem gets resolved by a simple reset
Follow the following steps to simple reset the Printer
- Turn the printer on.
- Wait for the printer to go silent and idle before proceeding to the next step.
- With the Printer already ON, remove the power cord from the back of the Printer.
- Also unplug the Printer from the wall socket.
- Wait for at least one minute.
- Plug the power cord back on the printer as well as the wall socket.
- If the Printer does not turn on automatically, then turn on the Printer.
- Again wait for the printer to go silent and idle.
See if the issue has been resolved or the error still appears on the Printer. If the error still persists then proceed to the next step.
Step 2: Check the Estimated level of Ink.
If the printer is low on ink then also the error might occur. If the printer displayed the low ink warning before the error then replacing the Ink Cartridge may solve the problem. For this first of all check the estimated ink level from the control panel of the printer.
Step 3: Clean all the ink cartridge contacts and vents.
If the ink has leaked inside the printer or if there debris or ink built up inside the printer it may cause the error. Even the loose contacts may cause the error.
You will need the following materials for cleaning of the vents and contracts:
- A pin
- A clean, soft, lint free cloth
- A dry cotton swab
- Distilled water
Now follow the following steps to clean the vents and contacts.
- Turn the printer ON
- Open the access door where the Ink cartridge is placed.
- For removing the ink cartridge, you need to press the button on the front of the cartridge and release it.
- Now place this cartridge on a clean piece of paper with the ink filling points facing up.
- Now locate the vents located on the top of the cartridge. If there is any clog on any of the vents use the pin to clear the clogs.
- Now damp the clean soft lint free cloth and use it to clean any debris or ink accumulated on the copper contacts.
- Now carefully reinstall the ink cartridge on the cabinet. Push the cartridge down and forward until it installs properly. Make sure each colored dot on the cartridge matches the corresponding color on the cabinet.
- Run the finger on the top of the cartridge to see that none of them protrudes. If they do press them down firmly so that installs properly.
- Close the cabinet and check for the error message on the control panel.
If the error message has cleared, then give a test print to check the print quality. If the print quality is ok, then the issue has been resolved. If however the print quality is not acceptable then go to next step to automatically cleaning the printhead.
If the error message has not cleared then there are chances that the cleaning of the contacts and the vents has not been done properly. Repeat the aforesaid step again and see if the error message gets cleared now.
Step 4: Clean the Printhead automatically
The quality of the print gets affected if the printhead has been clogged. You might have to clean the printhead several times before the quality of the print is restored. Use the automated tool from the control panel to clean the printhead.
Step 5: Change the Printhead
If the Printhead has been damaged or if the printhead is no longer compatible with the Printer, replace the printhead.
Scope of Services
- If however, the problem persists or you are facing any problem following any of the aforesaid steps, kindly call us on Printer Support 800 Phone Number.
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