13.20.00 Error Code JAM HP Printer
HP Printer Error is a printer error that disables your printer to print the pages, it does not allow the pages to move and results in jamming the printer. This error is usually experienced by the user when the paper tray of the printer is not set according to the predetermined size.
You can easily solve this HP Printer Error by doing a quick check of the paper tray and fuser box.
Causes 13.20.00 Error HP Printer Machine
Although this is one of the most common errors but do not worry it can easily be solved within half an hour, at times it occurs when you switch on your printer or while the printer is busy initializing the single command but suddenly you give the printer another command without cancelling the previous one and the sensor that was ready for initializing the previous command stops working, and the paper gets stuck at one side and the sensor flag is not able to move.
The error message that is displayed is 13.20.00 Paper Jam Error.
Causes of HP Printer Error 13.20.00 jam in tray 2
- Incorrect installation of the Fuser box
- Sensor Blocked
- Issues near the MP pick tray assembly
- Damaged paper used for printing
- Size of the guide not set according to the paper size
- Damaged pick up rollers and separation pad
Troubleshooting HP Printer Error 13.20.00 Paper Jam
Troubleshooting
How To Fix HP Printer Error 13.20.00 jam in tray 2?
1. Firstly make sure that the specifications provided by hp regarding the quality and type of media are followed and they are as follow:
- Ensure that you use the paper type that is supported and recommended in the user manual.
- Use the paper that is clean free from cuts, wrinkles and spots.
- Avoid using the paper that consists of some glittery material made from the metal beads.
- Always use the paper that has a smooth surface printing on smooth surface results in better quality of printing.
- Before buying the paper ensure that the papers are not designed only for the inkjet printer, use the paper that are designed for use in all kind of printer.
2. Always make sure that you set the printers guide width according to the size of paper that you are installing in the tray.
3. Inspect that the tray length setting is set according to the length or size of the paper that will be used.
4. Ensure that you do not overburden the printer tray by keeping the whole lot of paper over it.It can lead to the damage in the printer and the pages will not be able to move properly.
Always ensure that you keep the media stock in such a way from back to the front position so that it does not get seize on the rear guide.
5. To lessen the paper jam make sure that your tray guide settings are proper.
6. To reduce the paper jam you can always use a paper tray spacer kit and you can install this tray at the back side of the paper tray.
7. Once you are done with this you can easily install the printer tray and test it again.
8. By following these steps your HP Printer Error 13.20.00 jam in tray 2 will be solved but if still you face problem and the printer is displaying the same error messages again then you need to follow the steps provided below:
- Firstly, inspect that the pick-up rollers are spinning freely in 360 degrees or not. If they rotate freely it means there is an issue with the rollers as it should not spin in all the direction.
- Then take a clean piece of cloth and start cleaning the pick-up roller and remove all the dust that is piled up in the roller it will allow the rollers to pick the paper in more efficient way.
- Next examine the pick rollers and see it there is any kind of wear and tear in it.If found faulty you should immediately replace it.
- After that inspect the Tray 2 Separation Pad.
- Further take a clean cloth and clear the separation pad.
- Now see if the separation pad is damaged or not if found faulty replace it with a new one.
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