13.01.00 Error Code HP Printer
HP Printers are counted among the finest and millions of people all across the globe use these to take out a hardcopy of their important files and documents. Printers are used by people of all walks of life, adults use it for their office related documents while the students and kids use it for their projects and assignment. These printers can be found in majority of the urban households. Thanks to recent advancements in the field of imaging and printing technology, these printing machines have become quite affordable and easier to operate on.
Causes 13.01.00 Error HP Printer Machine
Having said that, these printers do have their fair share of malfunctions and flats. We at our Printer technical support receive numerous queries and complaints on a daily basis. One common query has been regarding the hp printer error 13.01.00. This printer error is generally encountered by users in case of jammed paper tray or when your paper tray is not able to respond to the print request. In this article I will discuss different troubleshooting techniques to resolve the problem. So make sure to follow the set of instructions carefully.
Troubleshooting Steps HP Printer Error 13.01.00
How to Solve HP Printer Error 13.01.00?
HP printer error 13.01.00 is associated with a jammed paper tray. When the paper tray of your HP Printer is jammed, it would not be able to forward the papers required for the print jobs. This problem of paper tray could arise for various reasons.
Let’s discuss few troubleshooting techniques to resolve the problem, so make sure to follow the instructions carefully to resolve the HP printer error 13.01.00:
Check for jammed paper bits in the machine
- If the paper being used is not suitable or recommended by your manufacturer, chances are you will face difficulties from time to time.
- Open paper tray of your HP Printer, check for any bits paper stuck in between the mechanical parts. Remove it if you find any, and then reset the paper tray back into place.
- Avoid using bad quality paper for your printer and only use the exact dimension and weight mentioned by your manufacturer.
- Failing to follow the mentioned specific for your paper may result in regular jams and ultimately hampering the performance and life of your printer.
Make sure the Paper Tray width is set as per the dimension of paper being used
- The paper tray comes with mechanical movable parts, in order to accumulate the dimension of paper being used.
- So, make sure to check for the mentioned width of your paper tray as per the instructions of your manufacturer.
- Avoid using damaged papers, paper of low quality, used paper in your paper tray. Also, the quality of paper makes a great difference on the quality of print.
- If the problem still persist, make sure the roller is able to move freely 360 degrees, if not clean it with a piece of cloth.
Clean the Separation Pad
- Separation pad helps the paper tray to maintain a smooth flow of paper for print requirements, if this is dirty, then you might encounter hp printer error 13.01.00.
- Clean the Separation pad using a clean piece of linen cloth soaked in warm water.
- If the Separation pad is damaged, replace it with a new one as a damaged pad will result in blocking of paper creating the paper jam.
Update Drivers
- Software Drivers are responsible for maintain a smooth functionality in your printer, if one or the other driver malfunctions or get out-dated then also, you might an issue resulting in hp printer error 13.01.00.
- So open device manager on your computer and navigate to your HP printer and click on it. All the drivers associated with your printer will get listed here. Make sure all the drivers are in perfectly working condition.
- If one or the other driver has malfunctioned, you will notice a warning sign in front. Navigate to your control Panel and uninstall the faulty driver from your system.
- Open your web browser and go to the official HP Printer website for your region. On the main page click on Support/Download.
- On the next window, enter the model number of your device; all the updated drivers related to your printer will get listed. Download all the required drivers and install it on your computer.
- Reboot the system and check if the problem has been resolved, by printing a test page.
These are some of the troubleshooting techniques you can follow to resolve the hp printer error 13.01.00. In case you have any doubts regarding the mentioned steps, feel free to contact our Printer Technical Support team for quality technical assistance. Our services are available for 24*7 round the clock at our Toll Free Number 
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