Kernel Error Code HP Printer
HP Printer kernel error appears as PCL XL error. This error usually occurs when people are trying to print to networked printers installed on windows. This error may affect a lot of people in multiple departments using different models of printers. This happens due to the printer’s inability to process certain parts of the document such as an image or embedded fonts.
Troubleshooting Steps HP Printer Error Kernel
This article discusses few steps which can be followed to troubleshoot the Kernel HP Printer Error on your printers.
Step 1- Change print settings
Often the settings do not permit printing. A change in settings from the control panel of the printer can aid in resolution of the problem.
- Open the search Tab on your windows and hit on the settings tab
- Click on the Control Panel icon
- Select ‘View Printers and Devices’ and double click on the tab
- Right click on the printers icon and select the ‘Printing Preferences’ tab
- Open the ‘Advanced ‘ tab and set the Print data optimisation to Optimise for text and vector
- Then hit on the ‘Apply’ icon to activate the changed settings
- Print a test document to test your new settings. If the print is successful your job is done, if not you need to continue the troubleshooting.
Step 2- Reset ink levels on the Cartridge
The printers store the serial number of the cartridges in its internal memory. When the same cartridge is refilled and inserted into the printer, the printer may fail to recognise it as a filled cartridge. There is a simple solution to this problem
- Open the cover of the printer to access the ink cartridge area
- Wait till the cartridges have moved to one side and it is silent and idle
- With both hands gently take out both the black ink and tri-colour cartridges and place it on a sheet of paper
- Close the cover of the printer
- Press the ‘on; button on your printer to turn it on. Wait for 15 to 20 seconds and then turn it off.
- Repeat the above step at least five times. This helps the cartridge identification information to be removed completely from the printer’s memory. It usually stores the identification number of the last five ink cartridges that were used.
- Open the cover of the printer and replace the black and colour cartridge back into its place
- Print a test document to check if the problem has resolved or not. If the print is successful your job is done but if not you need to continue the troubleshooting method.
Step 3- Change network administrator printer settings
- Click on the start tab on your windows and open the settings page
- Click on ‘Printers’ from the settings tab
- Select the tab ‘Network printer’ or ‘My computer’
- Select the port then click on ‘next’
- Select the manufacturer of the printer
- Select the ‘Standard printer driver’
- Click on the ‘next button’
- If it asks you to set it as a default printer hit on the ‘No’ tab
- Continue on ‘next’ and then hit on ‘finish’
- Try printing a test document and check if the matter has been resolved if not other troubleshooting measures will need to be taken
Step 4- Enable advanced printing features
- Right click on the printer icon from the settings tab
- Click on the advanced tab and uncheck the box ‘enable printing features’
- Lick on the general tab and hit on the ‘printing preferences ’option
- Click on the ‘advanced tab’ and disable the ‘ print optimisation’ checkbox
- Print a test document to check if it resolves the error. If the print error is resolved it is good, but unfortunately if the error still persist troubleshooting needs to be continued
Scope of services
If the above stated methods do not resolve the kernel error or you face difficulties to carry out the mentioned steps you can:
- Kindly reach out to us in our toll free number
- Printer Technical Support team is available to help you resolve the problems 24/7, 365 days a year. They are known for its efficiency and providing 100 percent satisfactory service to its customers
