Unable to Connect to Web Services Error Code HP Printer
It is always a great feeling to hold your project in your hands no matter how much our current lifestyle thrives on the web.
It can be quite bothersome if your printer stops to function due to any external or internal error, right amidst your project printing. In such a scenario getting an external help is not always possible. That’s why we want to power you up with the DIY troubleshooting methods. This article aims to focus on ‘HP printer error unable to connect to web services.’
Causes Unsupported Protocol Error Message Unable to Connect to Web Services
Causes:
So what makes your printer to show this error- ‘HP printer error unable to connect to web services’, in the first place? Let us look at the possible reasons:
- Printer is unable to connect to the server.
- Printer is unable to connect to the web services.
- Connection issues with web services server.
Troubleshooting Steps HP Printer Error Unable to Connect to Web Services
Let us fix this HP Printer Error :
Here are a few steps to resolve the error. Please make sure you follow the steps in the order as mentioned below:
Solution 1:
Make sure your HP printer supports web services. You can do so by:
- Firstly, look for the HP e-logo in the form of an external button, or an icon on the control panel of your HPP printer.
- If you can’t find the HP e-logo, and still unsure whether your printer has access to web services, then you can check it with the help of ‘mobile printing solutions compatible with HP printers.’
Solution 2:
As a next step, you should inspect the network connection to the printer and the network. To do so please follow the given steps:
Note: If you have connected your HP printer with the help of a USB cable, your printer will not have any access to the internet. Therefore, please ensure that your printer is not connected to a USB cable.
Checking the Wireless routers:
- Usually routers operate on 2.4 GHz and 5.0 GHz. Not all HP printers can support both the frequency bands. Therefore, please that your router is broadcasting 2.4GHz frequency band.
- If your router is broadcasting different names for each band then please enable 2.4 GHz SSID.
- If your HP Printer supports 5.0 GHz frequency band, then please connect it to 5.0GHz band frequency.
- For Mac users, it is advised to use Bonjour support to establish a wireless connection.
- Ensure that your printer is not connected to a guest or a host network.
Let’s confirm that your printer is connected to a network:
- If you are using a wireless network, you can confirm the network by checking whether the ‘Wireless Network’ or ‘Settings’ is turned on or not. If it is on the wireless icon’s light will be stable and blue in color.
- If the blue light is not stable and keeps on blinking then:
- You can try placing your printer closer to the router.
- Keep the printer away from any large metal objects.
- You should not place your printer near any radio- signal emitting objects as it may disturb the internet network. Things like cordless phones, mobiles, microwaves should not be in the vicinity.
Now let’s look into the wired connection setup:
- If you are using a wired internet connection then:
- Ensure that the cable is properly connected to the Ethernet port of your printer and to the router.
- On your PC you can check the network’s details. If your computer has got connected to a network which is not yours then, please manually select your internet connection name. This can happen due to weak signals from your network. In such a case you should move your printer and computer closer to the router.
- If you don’t get any connection still, check if the network is working fine.
Solution 3:
You can try to restart your printer, PC, and the router to establish a proper internet connection.
The Scope of Services:
- The above steps should help you resolve the ‘HP printer error unable to connect to web services’, but you may still need some technical assistance.
- To help you in need, our Printer Tech Support team for resolutions is always available.
- You can feel free to connect with our experts at any hour of the day as and when required.
- You can opt to either chat with us live or email us as per your convenience.
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