HP Printer Error Code 49.4c02

49.4C02 Error Code HP Printer

The errors on HP Printers have been identified and codified generally numerically or alphanumerically. Each code has a separate reason behind the same and a separate set of steps to be followed to encounter same. The HP Printer Error 49 is generally communication error codes. They are difficult to troubleshoot as there can be multiple culprits causing the same. The various causes for error 49 could be a mismatched or corrupted Driver, or a faulty network card, a failing formatter or memory chip etc. In this article we’ll specifically discuss Error Code 49.4c02.

Causes 49.4C02 Error Message HP Printer

HP Printer Error Code 49.4c02 Reasons are as follows

Error Code 49.4c02 is a most common error amongst the HP Printers that halts the operations being performed and asks for a restart. This could be a temporary error for a few lucky users which gets sorted by a restart of the Printer. While it could be permanent headache for many because as soon as you start the system the error would appear rendering the Printer in an Unusable condition. The following g are the causes of error code 49.4c02.

  • Miscommunication between the target printer and the system that sends out the print task.
  • A use of outdated version of the firmware of that printer.

Preliminary steps to resolve Error Code 49.4c02

  • Error Code 49.4c02 might be usually caused by an ongoing print job. so, clear any print tasks that are in queues
  • Start of my disconnecting all external cables and turning off the power button. Turn it on again to check if the error message has gone.
  • With the cables disconnected, if the printer is ready, try printing any internal test page. If it works, then the error was possibly due to a stuck task.

However, if the issue still continues, follow the steps mentioned below:

Troubleshooting Steps HP Printer Error 49.4C02

Various solutions for resolving Error Code 49.4c02

Upgrade the Firmware of the Printer

Firmware is the operating system of the Printer. So the first suspect that comes when an error appears in a Printer is Outdated Firmware. Firmware updates are released occasionally in order to fix the bugs and resolve the issues like the one you are facing now. But even to update the Firmware the printer has to be in a ready state. First of all cancel all the pending Print Jobs. For this follow the following steps if you are the only one connected:

  • Press the Windows Key and search Devices and Printers
  • Select Device and Printers
  • Right click on the printer installed to see what’s printing
  • Cancel all the documents

If however the Printer is a Network Printer and you do not know who has a pending print job simply unplug the network cable and disconnect it from the network. Now restart the printer with the network cable still unplugged.

How to update the firmware?

1) Know your current version

To update the firmware firstly you’ll have to check which firmware version is currently running on the Printer. For this print a configuration page or navigate the configuration information on the Printer itself.

2) Check for the latest version

After you know your current version go to the HP Drivers support website. Enter your printer model number and the Windows version under Operating System. In the results click on Firmware. The latest firmware will be on the top. If it is later than your version that means an update is required.

3) Update the firmware

Download the latest firmware. Run the firmware and select the printer that needs to be updated. Now click send firmware. Have patience as this might take some time. Restart the Printer and connect it to the network again. 99% the problem will get resolved. If it doesn’t get resolved go to Step 2.

Update the Drivers to PCL6 Driver

The PCL6 or PCL5 or PCL5e are the scripting language used in the drivers for Printers. The PCL6 Driver is known for resolving the printer of 49.4c02 error.

How to Install PCL6 Driver?

To Download PCL6 driver, go to the HP Drivers support website. Enter your printer model number and the Windows version under Operating System. In the results, click on Driver. Search for PCL6 and click download button. Now run the downloaded file, define a location and then click unzip. The Installation will start automatically. Follow the onscreen Instructions to complete installation.

Restart your Printer now. The error should have gone.

In case you have any doubts regarding the mentioned steps or you have any other technical obligations, which you need to be sorted out, then feel free to contact our HP Printer Technical Support.

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