Remove & Check Print Cartridges Error Error Code HP Printer
Printing heavy and complex files with crisp printing quality becomes a play with latest technology in Hp printers.
But inevitably there are days when the printer faces functional problems. These issues can result in your printer to show error messages. Showing an error message is your printer’s way to point at the underlying problem. When it happens it is wise to handle it on your own level first before reaching out to a technician. In this article we will discuss about one such error i.e. HP Printer Error– ‘Remove and check print cartridges.’
Causes Remove And Check Print Cartridges Error Message HP Printer
Causes:
This error crops up when your HP printer is not able to take any print commands because it is not able to decide which cartridge is causing the trouble. Now, let us look at the reasons that make your printer show this error- ‘Remove and check print cartridges’:
- Usage of old firmware.
- Not updating the firmware.
- One or both of the cartridges are not installed properly.
Troubleshooting Steps HP Printer Error Remove To Check Print Cartridges
Let us fix the error ‘Remove and check print cartridges’:
There are a few solutions to resolve this error. Please follow the given instructions in the order given:
Solution 1:
You should first try to update the firmware of your printer. You can do so in the following ways:
- While the printer is still on, open the carriage access door.
- You will notice that the print carriage will move to the center.
- Gently press the ink cartridge latch.
- By gently pulling out the lower part of the latch, you can remove the cartridges.
- Now carefully inspect the cartridges for any damage, or dust, or broken parts.
- If you have used new cartridges, make sure they are free of any packing material.
- You should now reinsert the cartridges back carefully into its original position. Once it is placed well, push it upwards into the carriage.
- As you lower the latch ensure that you keep holding the hinged flap of the latch.
- When the latch is fully lowered, now is the time to release the flap. On doing so you will notice that it has caught the under the tabs of the cartridge. After this you can close the carriage door..
Solution 2:
You can try cleaning the ink cartridges vents and contacts to resolve the matter with the help of distilled water and a clean cotton lint-free cloth. Follow these steps to clean it:
- Please switch your HP printer on.
- Open the ink cartridge access door.
- Remove the cartridges by pressing the tab on the front and place them safely on a clean paper.
- Carefully examine the vent area.
- Wipe any accumulated ink in the vent with a lint free cloth and carefully place the cartridges back in.
Solution 3:
You can try removing one cartridge at a time to ensure which one is the problem cartridge. Also additionally you should take care of these points:
- Ensure that you are using genuine ink cartridges in your HP Printer.
- You should use genuine ink toners.
- You can check the authenticity of your ink cartridges online by supplying the product code.
Solution 4:
You can try cleaning the problem cartridge contacts:
- Remove the cartridge.
- Ensure it is free from any packing material.
- Check if there is any damage on its memory chip.
- Check the imaging drum. It is located at the bottom of the toner cartridge.
- Ensure that you don’t touch the roller.
- Clean the contacts and marks that are present on top of the toner with the help of a pencil eraser.
- Insert the toner.
- Now, look for two contacts that are sticking out of a black plastic part that flips up to meet the toner. Carefully clean them too.
- If your printer doesn’t responds, you can try using the old toner to see if it still recognizes it.
The Scope of Services:
- The above steps should help you resolve the ‘Remove and check print cartridges’ error, but you may still need some technical assistance.
- To help you in need, our Printer Support 800 Phone Number
for resolutions is always available. - You can feel free to connect with our experts at any hour of the day as and when required.
- You can opt to either chat with us live or email us as per your convenience.
- You can also call us on
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