12 Error Code HP 1005 Printer or Scanner
This article deals with situations when the HP LaserJet 1005 might show the printer scanner error 12.
If the Scanner Error 12 is displayed by the printer’s control panel it means that the error cannot be rectified by switching the printer on and off. The problem also cannot be solved by resetting the printer’s default factory configuration.
Causes 12 Error Message HP 1005 Printer or Scanner
In such a situation the latest firmware must be installed on the printer.
Some of the steps that can be adopted to resolve HP 1005 printer scanner error 12:
Troubleshooting Steps HP 1005 Printer or Scanner Error 12
Solution Of HP Printer Error 12
1: Printing configuration page
Users must first press the ‘Menu/Enter’ button located on the Control Panel for accessing the menus. Next using the arrow buttons, they must go to the ‘Reports’ menu and then press ‘Menu/Enter’ again.
Then with the help of the arrow buttons they must go to the ‘Config report’ item and once again press ‘Menu/Enter’.
2: Installing latest firmware
Users must see if the current version of the firmware has been installed. To verify this, it must be checked that the ‘Firmware date’ is 20120910 or later.
If necessary, the firmware must be updated by downloading the HP LaserJet Series Firmware Utility via the following steps:
Users must go to ‘HP Drivers & Downloads’ and if there the ‘Welcome to HP Support’ page opens the following must be done:
First users must enter the printer’s model number and then select ‘Go’.
NOTE: Users might have to choose their printer’s model number from a list that contains similar models of printers.
Next users must click on their operating system, which will display a list containing drivers and downloads.
After scrolling down the page users must select ‘Download’ that is located beside HP LaserJet Series Firmware Update Utility and follow the directions on the screen for saving the utility on the computer.
IMPORTANT: During the installation, if there are any firewall messages users must select ‘Unblock’ ‘Accept’, ‘Continue’, ‘Unblock’, ‘Yes’, ‘Allow’, or ‘Permit’. If this isn’t done the installation will fail.
3: Contacting HP Support
If the error persists users must contact the HP dealer or service center.
Manual Solution
Alternatively, users can take the following steps to solve the error:
First users must lift the scanner lid and take out all the screws on the top panel.
Next the menu sticker of the control panel must be lifted and the screw underneath it must be taken out as well.
Now, users must gently open the front display panel with the help of a screw driver. When the display panel is unscrewed and lifted a strip will be found attached to it. Users must gently pull at both sides of the strip to separate the display panel from it.
Once this is done, the lever must be pulled up to open the glass enclosure. Users will now see that the movable part of the scanner is at the extreme left. This part should be moved to the absolute left and it should be checked that it is firmly placed.
When this is done, the display panel must be reattached to the strip and the printer turned on.
In the process, the movable part of the scanner will move a bit.
Now the printer status should be displayed as ‘Ready’. But if the error shows again the movable part must be readjusted again.
When the status is ‘Ready’, all the screws must be retightened in their places.
The main objective is to shift/adjust the movable part of the scanner.
HP Technical Support – Scope of Service
If the error persists, kindly get in touch with our HP technical support helpdesk team at toll-free number 
. Our HP tech support team
• Is Available 24X7
• Can help you via live chat
• Can Reply to your e-mail queries
• Printer Support Number answer your calls on a priority basis
