Says Offline Error Code HP Printer
You want to print an important document for a client and set your HP printer to print and just then you get a message “printer is offline”, even when you are online and you cannot print anything. Isn’it this frustrating? What do you do? Why does it happen? Irrespective of any brand and price, all printers do face this problem, including HP printers, which are one of the most commonly used printers for offices, businesses, and home offices. Let us find out below how to troubleshoot HP Printer Error when your HP printer says error offline.
Causes Says Offline Error Message HP Printer
Causes
Before proceeding to know the steps to resolve the issue, let us first know the causes behind the “error offline message”.
- Network connectivity issues
- Power off
- Loose USB cable connections
- Out of paper
- Paper jam
- Printer driver corruption
- Other printer hardware problems
Troubleshooting Steps HP Printer ErrorSays Offline
Steps to Bring HP Printer Offline to Online
Basic steps
Usually, you can bring your printer to online mode by following the basic troubleshooting steps like as follows:
- Turn on the printer and make sure that it is connected to the same Wi-Fi network as your system.
- Check the USB cable and insert it again. Ensure that the printer is plugged in to your desktop tight and secured.
- Turn off the wi-fi modem and again turn it on after sometime. Double-check the link light flashing green.
- Turn off the main power and then turn it again.
- Switch off the printer and then switch it on after sometime. This is rebooting your printer.
- Check the paper tray or for any jam in the device
When these issues are fixed, your printer will automatically come back to online. But sometimes, you have to make changes manually in settings on your system to make a printer online.
Additional troubleshooting tips
Method 1: Use HP Print and Scan Doctor to check the issue of connectivity (in Windows 10 or 8)
For this you have to download a special version of HP Print and Scan Doctor, available in Windows 10 or 8, and specifically designed to solve the problem of your HP printer offline conditions.
- Download HP Print and Scan Doctor
- Run HPPSdr.exe on your computer
- When HP Print and Scan Doctor opens, click Start
- Now select your HP printer
- For connection problem, follow the guidelines in HP Print and Scan Doctor
- Click Fix Printing
You printer automatically changes to online.
Method 2: Uninstalling and then re-installing the HP printer
If the above problem does not work, you can try the following methods. Infact, you can straightaway try these methods.
- Select Start
- Go to Settings
- Go to Devices
- Select Printers and scanners
- Select the Printer
- Select Remove Device
- Again Select Start
- Go to Settings
- Go to Devices
- Select Printers and Scanners
- Select Add a printer or scanner
- Choose the HP printer model that you are using
- Add device
Method 2: Setting the printer offline to online
In Windows, there is a printer setting in which you can use your printer even when it is offline. Here, in this setting, the documents that need to be printed are saved when the printer isn’t connected to your computer. But, when you set it online, the computer sends the documents to the printer. Make sure that your printer is now connected to your computer before you can change the setting from “Offline” to “Online”
- Select Start
- Go to Settings
- Go to Devices
- Select Printers and Scanners
- Right click the HP printer icon
- Click the “See What’s Printing” option
- Click the “Printer” menu in the window that pops up
- Uncheck “Use Printer Offline.” This action will change your HP printer from offline to online
- All documents in the print queue for your printer will print
Still facing issues in HP printer offline? Call us right now
Are you still facing your error offline issue in your HP printer? Not to worry. Get in touch with our technical support at 
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- 24 hours availability Printer Support Phone Number
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- Can deal with all HP printer models
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