13.A2.FF Error Code HP Printer
The HP Printer Error 13.a2.ff also known as ‘invisible paper jam’, is caused basically due to a major blockage. This blockage can be due to a residual paper jam or dust coagulation on the printer head. In this article we will try to understand all the causes of this HP Printer Error one by one as well as their resolutions.
Causes of HP printer error 13.a2.ff
Causes 13.A2.FF Error Message HP Printer
The 13.AA.FF / 13.A2.FF error is same as 13.20 error which was prevalent in HP 4000 series models. Let’s deep dive into its primary causes.
- The error 13a2ff appears when a small bit or piece of paper is stuck in the path of the paper.
- This error 13.a2.ff or 13.aa.ff appears in the printer’s control panel when the device is basically unable to eject the stuck paper automatically.
- This error is caused when the sensor of a printer machine is blocked.
Your printer may fail to report a paper jam message in the printer control panel or display panel, when you start it. Your printer’s sensor can only cover a small area so. This makes it tough for minuscule paper debris to get detected. If paper is not blocking the sensor flag, your printer will boot up and go to print queue. Your paper will try and feed up incompletely and then the printer will throw a paper jam message.
When your paper cassette tray is taken out, you will see half of the paper stuck in the machine. You will need to run it through the middle of the paper path and also run it through the sides.
Front paper jam in HP printers is seldom a large piece of paper. So, it is sometimes impossible to discover the blockage without a magnifying glass. This is where a professional printer technician can help you. Contact our certified experts for instant resolution of HP Printer Error 13.a2.ff.
Troubleshooting Steps HP Printer Error 13.A2.FF
Resolution of HP printer error 13.a2.ff
If you want to resolve this error by yourself, here are some tips and tricks for you.
- Open the HP printer’s paper tray. If you are having trouble locating it, refer the manual that came with your printer
- Remove visible jammed paper and close the tray. If the tray is hot, wait for it to cool down so that the stuck paper comes off easily on a slight pull
- Open and close the upper right door. This will make it easy for your printer to clear the jam automatically
- Check your printer paper tray’s pickup, feed, and separation roller. It has to be correctly installed. It must not show any signs of damage or wear and tear. In case you see any, contact our help desk immediately.
- Replace and clean the paper pickup and feed rollers if you can.
- Now check all the wires and connectors of your sensor, feed motor, and power supply plugs.
- On the printer menu navigate to Administration. Now go to Troubleshooting. Now run Diagnostic Tests 7
- Now is the time to run the Test PS102. You can do it with the help of your Tray Bin Manual sensor test
If you are not confident to kick off this irking error at your own, you always have an option to connect with the professional employed at Error Code. These technical ninjas are available across multiple-channels to assist you in case your HP printer goes wrong. You can dial the 24*7 active helpline number from the ease of your place.
Quick Tips you must follow while removing paper jam
- Always be careful
- Never use paper clips, envelope openers or sharp items like knives in your printer
- Avoid scratching and damaging paper path guides
- To release paper jamming, use haemostats or needle nose pliers to grab the paper
- Do not touch the surface of HP printer’s paper guide while removing the stuck paper
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