HP-Photo smart 5520 not connecting to Apple devices

June 10, 2021
HP-Photo smart 5520 not connecting to Apple devices

HP printers are a world-renowned brand in the printer industry. It has more than 300 million satisfied and happy customers. HP printers mainly focus on “reliability” therefore they give more preference to enhance the user’s experience. HP Envy is one of the most selling printer versions around the globe. HP Photo smart 5520 is an all-in-one device that provides the features of scanning prints and copying. HP printer series is highly recommended by the customers. It offers you the flexibility to use it in every environment It also supports wireless connectivity, duplex printing, and Air-printing. Sometimes due to some software issues the printer causes hindrance. HP Photo smart 5520 not connecting to Apple devices is caused to some software issues. We will suggest some methods to solve this issue on your Apple devices.

Steps to fix the issues

Adding an HP printer with AirPrint Printers & Scanners list in apple devices

To print using AirPrint, add your HP-Photosmart 5520 to the Printers & Scanners list using a USB, wired network.

NOTE: Air Print also provides basic functionalities of fax and scan in MacOS  X Yosemite 10.10 and above MacOS  X Yosemite 10.10 versions

  • Turn on the printer and ensure that it is in a Ready state.
  • Make sure that the printer is connected computer via USB, a wired network, or a wireless network. There should be an established connection between computers and printers.
  • Click on the Apple menu () and then hit on the System Preferences option.
  • Open Printers & Scanners, and if the printer is already present in the list, then select the printer HP Photo smart 5520, and then select the “-” sign ( from the bottom of the list).
  • Select the “+” sign at the bottom of the left pane and select HP Photo smart 5520 name from the printer list.

NOTE: Ensure that the printer Kind is set on Bonjour or Bonjour Multifunction

  • In the pane, select Air Print or Secure Air Print option.
  • Click on the add button.
  •  If prompted to install any printer software, then install that, by following the on-screen instruction given on the screen.
  • If prompted, to ask your administrator name and password, then you need to type your administrator account name and password in their respective fields.
  • This will set Air Print as the default printer in the queue when printing to the HP printer.

Adding HP drivers for Printer &  a Scanner list of your Apple device

  • Visit this website http://123.HP.com/LaserJet or http://123.HP.com/PageWide.
  • Now you need to download and install the “utility” tool.
  • Run the application on the Apple device
  • Select the printer name, and then then the program will automatically install the drivers related
  • to your printer and add the printer to the Printers & a Scanners list of your Apple device.
  • In the Use box, select the HP printer driver when printing and then hit on the preferred advanced feature options.

Connecting your printer to the Mac via specific network

Turn on the HP Photo smart 5520 printer, and then connect it to the network or the computer. There are different modes to connect to your network. Some of them are given below

  • Wireless connection for printers with Touchscreen menu control panels: On the printer, select on the Setup or Network menu, select on the Wireless Setup Wizard, and then follow the on-screen steps to connect the printer.
  • Wireless connection for printers with buttons only: Press and hold the Wireless button for a few seconds until the wireless light starts to blink. Press the WPS button on your router, and then wait for a few seconds until the printer get connected to the network.
  • USB connection: Connect the cable to the USB port on the rear of the printer and another end of the system available port.
  • Wired (Ethernet) network connection: Connect the network cable to the printer on an Ethernet port access point. This is one of the easiest ways to connect your Apple device to the printer on the port, the green light should be steady and the orange activity light should blink.

Read more-:MISSING PRINTHEAD IN HP C410

 Try to print a document

  • If your HP Photosmart 5520 is listed in the Printers menu, click the printer name and try to print. If you can print, the error is fixed.
  • If your printer is not listed in the Printers menu, it might display under Nearby Printers then you can take a help your HP technical support via toll-free helpline number.

Technical support

Other Issues And Errors