HP Envy 7640E all-in-one Printer Touchscreen is Not Working

Introduction

HP Envy 7640E all-in-one printer plays a very significant role in managing your commercial tasks very easily. However sometimes you will face some touch screen issues in which the operation panel is not working which may hinder your work and printing tasks.For help

Causes of HP-76 40 E all in one Printer Touch Screen area is not working

One of the important reasons is that there might be wrong configuration of the drivers and settings.

Read Also-: Hp Envy 7640 Printer Won’t Print

The Steps to fix HP envy 7640 e all in one Printer Touch Screen not working issue

1. First you need to turn off your HP Envy 7640E all-in-one printer by pressing the power button for about 30 seconds. After a minute, again turn it ON and wait until the printer gets silent. Once done try to use the touch screen of the printer and if the issue is not resolved then try the given below solution.
2. Ensure that there is a proper connectivity between the printers’ power cord and the surge board. For this, you need to interrupt the power connection by unplugging the power cord from the rear of the printer and also from the main outlet. After a minute, reconnect the power cord to the printer and the other end with the main electrical socket. Once done, check if the issue is resolved or not. 
3. In case the printer is not connected via wireless or network connection then you need to stay connected to the internet.
4. If the issue is not resolved, then you can try to reset your HP Envy 7640E all-in-one printer. 

• For this, first you need to turn on the printer by pressing the power button for about 30 seconds. 
• Then wait for about one minute and then remove the power cord from the rear of the printer and also from the main electrical outlet. Then again plug-in the cable to the printer and to the main electrical socket. Now wait until the printer gets ready for the print.
• Once done, try to print and check whether the issue is resolved or not. 
• Note: Avoid connecting the printer to the surge protector or film strip because your printer may not receive sufficient power.

5. In case the issue is not resolved then there might be certain chances that the drivers of the printer get outdated or corrupted. As drivers play a very significant role in managing print tasks. In order to fix the driver issue, update the printers’ drivers for this you need to follow the given below steps.

• First go to the “control panel” of the printer > then click the “right arrow” key to go to the next screen.
• Then from the touch “setup” > use the drop-down option to go to the “web service setup” > click “Enter” to proceed.
• Now you need to hit the “down arrow” keys for selecting and managing the “product updates” option.
• After that a ‘dialogue box’ gets open in which you will find the “check for product updates” option > click on it to continue.
• Now you will receive a series of instructions via pop-up, you need to follow each and every instruction in order to complete the update.
• When done, try to use the printers’ screen. If the issue is not resolved then try the given solution below.

6. Update the latest firmware

• As “firmware” is an important part of the printers’ software and it needs to be updated on time-to-time. There might be some strong possibility that the firmware is not up-to-date and hence you are facing touch screen issues. In order to update the latest firmware you need to visit the official site of the HP or you can also check for updates from the printer manufacturer site. Once done with the latest updates for the firmware, you need to check whether the issue is resolved or not. If not, then you can follow the listed solutions below.

7. If all the above mentioned solutions will not work for you, then there is a chance that your printer is suffering from hardware damage and you need to take it to the service centre where a team of highly skilled experts will analyse the persisting issue and provide you with the best possible solution.

The given article is useful, and you are easily understand how to resolved HP envy 7640 e all in one Printer Touch Screen not working issue. If still you have any query so connect with our HP experts and click now for another useful post-: FIXING HP PRINTER ATTENTION REQUIRED ERROR

Technical Support for resolving the “HP envy 7460 E all-in-one printer touch screen” issue

In case you are not satisfied with the above mentioned solutions then you can contact the team of technicians HP Experts or you can also use chat support For more information regarding the issue and product services.