HP Envy 5530 stuck in “How printing the alignment page it doesn’t do anything

Time needed: 10 minutes

1. Fix : Reset the printer
   

   1. First you need to turn OFF the printer and then remove the power cord from the rear of the printer and then from the main electrical socket.
   2. Now wait for about a minute, then again connect the power cord into the printer’s rear and to the wall outlet.
   Once done, now you need to restart the printer and wait until it will get ready to print.
   3. Now try to print a job and check whether the issue is resolved or not? If not, then you can follow the given below step.

2. Fix : Check the cartridge

   1. First ensure that you are using the genuine HP cartridge if not, then check if the non-genuine cartridge is compatible with the printer or not.
   2. If you have a defective ink cartridge, then check its warranty from the hp.com/go/learnaboutsupplies > select your country/region, and then review the limited warranty information for your supplies.

3. Fix : Check and manage the printer settings
   

   1. If the issue still persists then you can check and review the settings of your printer. First you need to visit the “control panel” then hit the “settings” option. Now check the alignment settings, paper size, resolution, etc. If all the settings are OK then you can proceed with the next solution.

4. Fix : Check the paper type
   

   1. Check and examine the paper type as there might be a possibility that the papers are misaligned in the input tray or the paper type is compatible with the printer. If the paper type is compatible and aligned correctly then proceed to the next step.

5. Fix :
   

   1. First you need to allow the printer to complete the alignment process.
   2. If you are using Windows 8.1 or earlier, then there is a strict need for Firmware update. You can visit HP’s official site and download the latest one. Once done with the firmware download and installation, now you can try to print again and check whether the issue is resolved or not. If not then proceed further.

6. Fix : Service the printer
   

   1. First visit the hpsc/wc/public/home and check the warranty of your printer. 
    
   2. If the printer is under the warranty period then you can contact an authorized service dealer to repair your printer. To contact the HP’s authorized dealers then you can perform the given below steps. 
   
   3. First you need to visit the www.hp.com/contacthp/.
   
   4. Once the page get open then you need to enter the Product number of your printer or you can select the auto detect option.
   Now use the Scroll down for completing the form and selecting your contact options”
   
   5. Use the scroll down and press the “contact” option. 
   Once done with the above mentioned steps, a Case number and phone number will get displayed. Contact the dealer to repair the printer.