Sometimes users face offline errors in Windows 10 while using the Epson printer. Some users thought that it is a temporary problem and would automatically go away like other such issues do. But this is neither a temporary problem, nor it will go automatically. In this article, all the solutions to the related issue are given. If you face such an issue, then don’t waste your time and have a look at this article and follow all the steps mentioned in this article Epson-printer say offline in window 10.
Some common reason why Epson printer goes offline
- If there is no connection between the Epson printer and PC, then the Epson printer starts showing offline messages.
- There is no connection between the Epson printer and PC due to hardware or software related issue.
- Slow ‘spooler’ service is also one of the reasons for the offline issue.
- The printer goes offline due to an incorrect printer setting where your printer is not selected as ‘Default Printer’.
- The slow Wi-Fi network is another one of the reasons for the offline printer.
- When the print queue is stuck then the printer shows offline.
- Epson printer goes offline due to the corrupted printer driver.
Read More-: Scanner Error 100016 In Epson Printer 4750
How to fix the ‘Offline’ Issue
The following are the steps to fix the issue of the Epson printer being offline in Windows 10.
Step 1: – Check Spooler service.
Epson printer goes offline on windows 10 when spooler service is stopped, take a look to solve this issue and follow all steps.
- Firstly, go to the run box and input the “service.msc”.
- In service, window click on the ‘print spooler’ option and ensure that its status is running. In case status is stopped then right-click on ‘print spooler’. To resume the service, click on ‘start option’.
- Close the window and ensure that Epson is online or not.
Step 2: – Reinstall product software.
To ensure the issue of Epson printers offline reinstall your Epson product software in your pc. To reinstall product software, follow the below steps: –
- On the product’s control panel. Reset the product’s wi-fi setting.
- Select setup>restore default settings>Network setting>Yes and then click the ok button.
- Go to the Apps screen, select the control panel, and go to the windows firewall.
- If you are using third-party software then you have to disable your system’s firewall.
- From the app screen, select control panel>programs and then select uninstall/change.
- Uninstall the Epson product software application.
- Turn off your router. After a minute, turn-on your router.
- Download the Epson printer driver and then select a wireless connection from the connection screen and click on next.
- Select the setup option and after that click the wireless network setup method and follow all the instructions given on the screen.
- Finally, your reinstallation of the software is completed.
Step 3: – Clear printer job.
Sometimes Epson printers show ‘offline’ when the print queue gets stuck. To resolve the printer ‘offline’ issue, clear all printer jobs by following all these steps.
- First you need to input the “services.msc” in the run box and then hit the ok to proceed further.
- Go to option “print spooler” and hit properties click on stop and then press on ok button.
- Go to windows file explorer and type %windir%\system32\spool\printers in the address bar.
- In the printer, the folder selects all the files to delete them.
- Go to spooler properties and press start and then click the ok button.
- Your process to clear the print job is completed and now ensure that the issue of printer “offline” is resolved or not.
Also Read-:Epson Printer Wf-2750 Will Not Photocopy “the Paper Source Setting Is Invalid”
Step 4: – Check the connection between the Pc and Epson printer.
- This issue arises mostly when there is no connection between pc and Epson printer. To resolve this issue please ensure that your printer and computer are well connected with the USB or with the internet.
Epson printer facing offline error on windows 7,8 or windows 10
- We have seen above that this issue comes in windows 10, also it can come in windows 7 or 8. We have discussed all the resolving methods for this issue on Windows 10. You can follow all the above solutions for windows 7 and also for windows 8. If these methods fail to resolve your problem for windows 7, 8, or 10 then you can contact the technical support team of the Epson printer.
Technical Support for “Offline Issue” Troubleshooting.
In this article, you get to know what the solution of the Epson printer says offline in windows 10. If you are facing the same issue again after using/applying the above solutions, then you can contact the technical customer support team of the Epson printer.