Solving Brother printer offline in windows 10 and Mac

July 14, 2021

What is the brother printer offline in Windows 10 and Mac?

Brother printer delivers efficient performance while printing commercial and non-commercial documents very efficiently. The offline of the printer basically indicates that your device is not making any communication with the host or source device. This problem arises when your printer is switched off. When brother printer says offline and won’t print, then this is an error in the status of the printer. This error does not allow the system to communicate with the brother printer, as a result of which the documents do not get printed.

Causes of brother printer offline in windows 10 

  1. A faulty printer driver is one of the most common causes of this problem. When a driver has been installed in a system that does not support the brother printer, then the printing status is likely to be offline.
  2. The port assigned to your brother printer is not static could be another problem.
  3. The antivirus software in your system can also cause the brother printer showing offline error by blocking the actions of the machine.
  4. Common cause of brother printer offline error in windows is the enabling of a feature through which you can use your printer when it is offline. This feature will make a list of all the commands.

Read More-: Installing Drivers Of Brother Printer On The Mac Os Without Any Cd

Causes of brother printer offline in Mac

  1. Printer can went to sleep or it went out of paper while executing any printing job.
  2. Brother printer will stop printing because connection of computer and printer is lost.  This problem will arise because the setting of the printer driver is not placed properly.

Ways to fix brother printer offline issues in Windows 10 and Mac.

Fix1- Check the network connection of brother printer

  1. First, restart the brother printer by turning it off and then turn it on back. Wait for a few seconds for the printer to be ready.
  2. Then, check the connection: If the printer is connected via USB cable, then make sure that the cable is connected properly.
  3. If the brother printer is connected via wired network, then you have to assure that the Ethernet port is properly linked-up to the printer.
  4. If the brother printer is connected via a wireless network, then make sure that the WIFI is connected to the PC properly.

Fix2- Test the printing status

  1. Power off the printer and then power it on back. Press windows +1 keys on your keyboard.
  2. Click on the devices button. Under the settings option, click on devices and printers.
  3. Right –click to open the drop down list, Click on see what’s printing.
  4. If you see grey colored icons without any green tick, right click on it.
  5. Click on set as default printer.
  6. Click on printer and remove the check mark next to the options of pause printing and use printer offline.

Fix3- Update printer driver

Update printer driver immediately for making your offline printer online and print hassle free.

Ways to fix brother printer offline on Mac

  1. Firstly, check all the cable connections of the brother printer and also of the network router.
  2. Make sure if all the cables are hooked up properly with the printer and it has been powered on.
  3. See the paper tray of the printer if there is any paper jam in it.  Make sure that the alignment of the paper is nicely done.
  4. Reset the connection with Mac and see If there are any available updates by picking the software by doing a click on ‘’Apple’’.
  5. After this spot ‘’devices choices’’ from the menu. Then press print and test.
  6. By pressing ‘’Ctrl’’ key within the printer listing, pick the option of reset printing device by clicking the ‘’+’’ button 
  7. Select a document you want to print and begin your printer once more.

Also Read-: Brother Printer Troubleshooting Guide

Brother printer offline on windows 7, 8.

On windows 7 

  • Click start>Devices and printer 
  • Click printer
  • Check if the printer is printing or not. After that several options will reappear, double click on the same option. ‘See what’s printing’
  • Click the printer tab in the dialog box that appears and then uncheck the ‘User printer offline’ option.

On windows 8 and 10

  • Click Win+1 on the keyboard then open the settings menu>Devices and printer. Click the printer. If the printer is offline, the status that appears is ‘’Offline’’. If the printer is online, the status that appears is ‘’Ready’’.
  • Right click on the printer then select see what’s printing. After that several options will reappear, double click on the same option: See what’s printing.
  • Click the ‘printer’ tab in the dialog box that appears and then uncheck the ‘Use Printer offline’ option.

Technical support for brother printer offline

You can contact tech support of Brother Printer if still your problem is not solved, A team of experts will help you in resolving the offline error in your Brother printer.

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