Working with a Dell printer is a matter of pride. They are known to provide their users with utmost quality and production. Nevertheless, sometimes, even these printers give a tough time to their users. You would be able to understand this situation only if you have experienced this with your printer.
A very common error with a Dell printer is 077-90 where you get a paper jam and taking a printout becomes impossible. You can handle this issue at your end if you follow some steps carefully. We have shared some steps that might be of help to you. But before you go ahead, try to understand the reasons behind this issue.
Causes of the Fault
There could be many reasons for the paper jam to happen. Let us look at the most common ones:
- Printing paper is struck between the cartridges.
- The inapt positioning of the encoder strips.
- Cartridges are used or damaged and they need to be exchanged with new ones.
- More than one command sent to print documents. The printer feels lost and unable to follow any command. This results in a paper jam in the printer.
Instructions to Troubleshoot the Error 077-90 without Any Problem
Step 1: The first step to troubleshoot this error includes starting the computer again.
Step 2: Now, you should switch off the printer. You should also unplug all cords that are connecting the printer to your computer. Let there be two separate things.
Step 3: Next, you should check the setup of your printer. See to it that there are no jammed papers visible in between the cartridge. If there is any, you should remove that jammed paper. Make sure that you do this task very carefully as while doing this tearing of paper may happen and this would make this task even more difficult to handle.
Step 4: Make the connection between the printer and the computer live again. Switch on the printer and work towards taking a printout of any document.
Step 5: If you get a perfect printout, your problem is resolved. You should be more than happy. But if you don’t then you have to make some extra effort.
Step 6: You are required to work on the ‘feed roller’. For this, you have to, clean it first, then move to the ‘customer mode’ and then run the ‘manual feed’.
Step 7: After you are done with this, you have to start your computer again and take a printout.
We hope that these steps would be good enough to make your printer work perfectly. However, if you still have to struggle, please call us to resolve your printer issue.
Customer Support
Please feel free to seek a professional’s help any time of the day. You can also call our Dell talented pool of experts who are available 24/7 to make your printing effortless. So keep your worries aside and let our experts handle error 077-90 for all Dell printers. We assure you that you would get complete satisfaction with our services.
