Epson 7720 says wrong paper but printer paper sheet was not changed

What is Epson 7720 saying wrong paper?

Epson 7720 printer is the very efficient printer which offers smart print, scan, and copy features. However, it’s a machine and may face various problems during the operations. In which the one is error message “Wrong paper selection” which get displayed on the display panel while printing documents. During such issue, your printer will not be able to print. This error not only hinders your scheduled prints but also results in the work delay. In order to fix this issue, first you need to analyze its causes.

Causes of Epson 7720 wrong paper error

  • This paper can occur if you alter the regional settings in the regional settings tool in control panel, and then add a printer. When printer is added then it is designed to use default paper size which is based on current regional setting. Change in paper type always results in the error.
  • Symptoms – Printer may configure to use incorrect paper size when you try to use your printer. Instead of letter size paper printer may configured to use A4 size paper.

Resolution-

  • Click start button and then click printer.
  • After this right click the printer and then click properties option.
  • Then click paper tab and then click the paper size which you want to use in the paper size box.
  • At last click ok and close the printer folder.

Ways to troubleshoot Epson 7720 error

  1. Check the paper and reload it- Firstly check the paper’s condition loaded in the printer’s tray. If the paper is dump, torn, or bent, you might have to replace it with fresh paper. You need to check and analyze that papers must be of appropriate dimensions.
  2. Align the edges of the paper sheet clicking on even surface and keep it back in the paper tray of the printer. The stack of paper should not have many sheets
  3. Check the back Panel cover of the printer- A panel at the rear of the printer might not be set in place. The device should be turned around and its back panel should not be unlocked. There will be jammed paper if it is not fully closed. If there is jammed paper then take out the back panel and clear the jammed paper.
  4. Reset the printer- Firstly unplug the power cable straightaway without powering off the printer. Wait for 30 seconds and in case printer does not turn on then press power button.
  5. Clean the rollers of the printer- If dirt has accumulated in its rollers, it can lead to paper feed errors.
  6. Firstly unplug power cable and turn off printer. For cleaning the rollers use fresh water and clean cloth.Once done with cleaning the printer’s rollers, leave it to dry for a while before placing it back. After that, plug back the power cable on the printer.
  7. Crosscheck if the printer spooler is running- The spooler service manages print jobs on windows. If the spooler were not running, then you have to enable it for troubleshooting printer issues.
  8. Then you need to hold the Windows and R keys to launch the Run dialog box. Go to dialog box then type services.msc and press enter.
  9. In the list of services click next button, and scroll down to find printer spooler.
  10. If status is stopped then right click on print spooler to open properties.
  11. Then, to confirm about changes click on apply and ok button.
  12. Epson 7720 wrong paper on windows 7, 8, and 10
  13. First you need to click and select devices and printers.
  14. On your product, right click and select printer properties.
  15. Then click and select control panel then click to printer under hardware.
  16. Then you need to click on the “start” tab then from listed options, select printers and faxes.
  17. Open control panel if necessary >select printers and faxes then right click on your product name and select properties.

Technical support for Epson 7720 wrong paper error

If you are not satisfied with the above mentioned steps then you can contact the experts via 24/7 toll free Epson support number at +1-800-425-0011. A team of highly skilled technicians will analyze the persisting issue and provide you the best possible solution.