Brother printer troubleshooting guide

Brother printer is one of the most honoured and incredible printer brands. There are no brother printer models for different purposes. Like every printer, brother printer also goes through some issues such as paper jam, low ink cartridge, printer driver’s problems, etc. If your brother printer is also running with such issues then have a look at this article where all the reasons and solutions of these issues are mentioned. When your brother printer stop working and demands troubleshooting then follow all the instructions mentioned in this article.

Common brother printer problem and their reasons

Brother printer paper jam

Paper jamming is the most problematic issue. Users will not be able to print a sufficient amount of print because of paper jamming. Printer jam issues occur when paper is not placed properly. Sheet Struck together, folded paper and overloaded tray can also create this problem. The main reason for this issue is using of low-quality paper. Using of low-quality paper can create flakes or shred that cause issues. Low-quality cartridge will also create an issue of printer jam.

Brother printer offline

Brother printer going offline due to low power supply, varying conditions, connectivity, and bad Wi-Fi. The main reason for this issue is a faulty printer driver. Brother printer goes offline or in paused status due to overload. When the printer goes offline or in paused status then you will not be able to use the device at all.

Brother printer not printing black

Brother printer stops printing black due to a clogged or obstructed ink cartridge. The main reason for this issue is a weak or faulty purge pump because of a faulty purge pump your printer will not able to get the ink flowing. This problem occurs in your brother printer due to faulty data wire.

Brother printer won’t scan

Brother printer won’t scan if the printer rejects the network connection that is required for the network scanning software to work properly. The main reason for this issue is firewalls.

Brother printer troubleshooting paper jam

Open the front cover and leave the machine for ten minutes to cool down. Now carefully remove the drum unit and toner cartridge assembly. In case you find any jammed paper then remove it carefully.
Close the front cover and open the back cover. Pull down the tabs to open the fuses cover. Now close both the cover and pull the jammed paper out of the machine.
Put the duplex tray back in the machine and push down the green lock lever and take the toner cartridge out of the drum unit and clear jam paper. Put the ink cartridge back into the drum unit properly.
Open the front cover and put the drum unit and toner cartridge assembly back into the machine. Lastly, close the front cover.

Brother printer troubleshooting offline and paused status

First visit the printer’s “control panel”> from the listed options, choose “device and printer”> “hardware and sound”.
Now right click on the Brother printer’s icon and press the “see what’s printing” option and click on “cancel all documents”.
Enter your password and click on the ok option.
Click on resume option if status is paused under “see what’s printing”.

Brother printer troubleshooting not printing black

Check the network connection and ensure that your computer can communicate with the printer without any delay.
Check the ink level on your printer because many times printer does not have enough ink to print.
Ensure that the black cartridge is of low quality or not.
Now you need to uninstall the printer driver.
Download the printer driver from the brother’s printer official website.

Brother printer troubleshooting won’t scan

Check that the machine is on.
Check the internet connection.
Check whether the printer is ready to print or not?
Check brother printer’s scanner driver and IP address.
Check the firewall setting and also ensure that the control centre is running or not.

Paper jam, not printing black, won’t scan, paused status on window 7, 8 and 10

Paper jam, printing black, won’t scan; paused status came on every operating system whether it is window 7, 8, or window 10. But all the solution to resolve these problems is given in this article. You can follow all the above instructions carefully to resolve your issue. If these steps fail to resolve your problem then you can contact to technical support team of the brother printer.

Technical support for troubleshooting above problems All the solution is given in this article to resolve the above problems. If still, you are facing some problems then you can reach a technical customer support team of brother printer.